259 Reviews Found
Confirmed Service Customer
All service personnel were prompt and professional, will highly recommend your service department others.
Matt W.
WESTFIELD
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
The customer’s service at bob pion is very friendly and welcoming .
Adrian L.
CHICOPEE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
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Confirmed Service Customer
There were a book out for two weeks, and they still made an effort to give me an appointment to have my car to have me bring my car in for repairs
Sharon F.
SPRINGFIELD
Business Response
Hi, thanks for your praise and kind comments about our team. All Star Customer Care reviews@allstarautomotive.com
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Business Response
Scott, thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I'm on my third vehicle from Bob Pion. Very friendly place to do business with. I'm a customer for life.
Jeffrey R.
CHICOPEE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Professional courtesy and fast great service 👍
Vincent T.
CHICOPEE
Business Response
Thank you for choosing Bob Pion Buick-GMC, INC. as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Very smooth transaction at the dealership. I came from out of state. Sara the sales manager and sterling the salesman were very nice to deal with. I would high recommend this dealership.
Tyler N.
BRISTOL
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
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Business Response
Hello, we really appreciate your feedback! Thank you, and have a fantastic day!
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Confirmed Service Customer
I’m always very satisfied with the service and professionalism of your staff!
William J.
WILBRAHAM
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Chris D and the sales manger made the process of buying a car flawless. It was simple and to the point.
Shannon M.
SOMERS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
John Burke is a great salesman,Sarah IS THE BEST AND CHRIS .
Jonathan N.
BELCHERTOWN
Business Response
Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
I had an oil change and the tires rotated, plus they cleared the washer fluid line so I could use my back window washer. All work was completed within an hour at a reasonable price. I had some paperwork I needed to do, and they provided me with a comfortable workspace.
Lynda O.
HOLYOKE
Business Response
Hi, we are so pleased you enjoyed your visit to Bob Pion Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
John Burke was very accommodating working with both my wife and me choosing a new car. He was patient, friendly, helpful and answered all of our questions. John was very informative in helping us decide what car to purchase. We are very happy with car that we purchased from John. Good job! Thank you Joyn Burke and the rest of the Pion family!
Steven L.
EASTHAMPTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! All Star Customer Care reviews@allstarautomotive.com
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Business Response
Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
Pion Buick is perfect for our needs. It has a small town feel but it offers so much more. I have never had to wait more than a day or two for an appointment Pion's has been very accommodating for whatever the need. I will never purchase a car from a big box dealership that monopolizes every make and model and does not provide service in a reasonable length of time when an appointment is necessary. Today we came home with a brand new car and we couldn't be happier with the experience. Thank you, John Burke.
Camille L.
EASTHAMPTON
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!
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Confirmed Service Customer
they only put 5 quarts of oil In my 2021 Denali Which requires 8!!! I drove around my brand new truck Short 3 quarts of oil! Horrible service!
Ryan V.
WILBRAHAM
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
I recently had a major scheduled service preformed on my truck. The service writer was very professional and did not try to sell me up. Although it was a day long process they kept me informed and I felt I received good value for my money.
Michael B.
WESTFIELD
Business Response
Hi, we are so happy to read such a great review about Bob Pion Buick-GMC, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thank you for choosing Bob Pion Buick-GMC, INC. as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Took me right away without an appointment.
Patricia L.
SOUTH HADLEY
Business Response
Hi, thank you so much for your high rating. All Star Customer Care reviews@allstarautomotive.com