259 Reviews Found
Confirmed Service Customer
Recall service was done within an hour of my unscheduled visit. Couldn't be better.
John W.
CHICOPEE
Business Response
Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I had a 2:00 apt. that I made a week prior they didn't take my truck in till 2:45
Michael C.
SOUTH HADLEY
Business Response
Thank you for sharing your feedback and for your business. Customer satisfaction is of the utmost importance to us, and we'll be reviewing your feedback carefully with our team. Should you want to talk more about your experience, please do not hesitate to contact us. Thank you.
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Confirmed Service Customer
Kyle and Nancy were their usual awesome selves! So helpful, friendly, courteous, and a pleasure to deal with. I
Linda D.
SOUTH HADLEY
Business Response
Wow, it's experiences like yours that really keep us motivated! Thank you again for the great review!
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Confirmed Service Customer
Very organized and professional services...
Diego O.
NEW BRITAIN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Pion Buick-GMC, INC.. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi there! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Always trustworthy. Excellent service. Great personalities with team members. Love coming here.
Pamela L.
CHICOPEE
Business Response
Hi, we are so pleased you enjoyed your visit to Bob Pion Buick-GMC, INC.! Until the next time we meet, take care!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Worked with a new salesman he was attentive and when we asked questions if he didn't have the answer he would get it. He should do well as he gets more experience.
Norman A.
SOUTH HADLEY
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there, thank you; we appreciate your feedback! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
We were very impressed with the staff and how helpful and friendly they were. Elias Salgado was our salesman and he was wonderful and very patient with us. Worked with us to setup electronics we did not have a clue how to setup. Also answered all questions about functions. He was great to deal with. Sara Kapinos was very pleasant to work with. All and all process for purchasing the vehicle from beginning to end was A+++.
Lawrence L.
SOUTHAMPTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, INC.! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
The service department is always very welcoming & thorough about servicing my vehicle
Camille P.
SPRINGFIELD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Pion Buick-GMC, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Good communication. Polite and courteous service personnel.
Steven R.
SOUTH HADLEY
Business Response
Thank you for choosing Bob Pion Buick-GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
It was not good news, but received excellent service.
Ethel L.
SPRINGFIELD
Business Response
Thank you for choosing Bob Pion Buick-GMC, INC. as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Bob Pion Buick-GMC, INC.
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Business Response
Hi, we are so pleased you enjoyed your visit to Bob Pion Buick-GMC, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Everyone is always so friendly and helpful. From calling to book the appt, drop off, pick up, and communication in between - customer service is always top notch!
Lindsay B.
CHICOPEE
Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
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Confirmed Sales Customer
They were the most helpful, kind staff I have ever dealt with when leasing. They went above and beyond.
Kacey L.
SUNDERLAND
Business Response
We're always willing to go above and beyond to help you! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
One of the easier vehicle purchases I have made
David O.
SOUTHWICK
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!